- 1008 Victoria Road West Ryde NSW 2114 Australia
- Thursday: 1:00pm – 6:00pm
Starting care at a new clinic can feel uncertain. This page walks you through exactly what happens — from your first phone call to your care plan — so you arrive ready and confident.
Understanding your condition, creating clarity and planning the right approach for your care.
Your care journey begins with a one-on-one consultation with Dr. Don. This is your opportunity to discuss your concerns, symptoms, health history and any challenges you are currently experiencing.
Dr. Don will take the time to understand your situation through thoughtful questions and a detailed discussion. The priority during your first visit is making sure you feel listened to, understood and comfortable.
Following your consultation, a detailed examination will be performed to understand your condition and how it affects your overall function.
We assess your body as a whole rather than focusing only on the area where you experience pain. Your spinal health and overall movement are connected.
If required, spinal X-rays may be recommended to gain a clearer understanding of your spinal structure. X-rays are taken off-site and are bulk billed for eligible Medicare card holders.
Depending on your assessment, treatment may or may not be provided during your first visit. Standard treatment fees apply where treatment is provided.
At your second appointment, Dr. Don will explain your assessment findings clearly and answer any questions you may have.
If X-rays were taken, your images and results will be reviewed with you so you understand what is happening and why.
We will discuss suitable treatment options, including chiropractic care, acupuncture or a combined approach, along with all associated costs upfront. There are no hidden surprises.
Together, we will create a personalised care plan based on your goals, condition and lifestyle.
Ongoing appointments focus on treatment and progress tracking through regular reviews and reassessments.
If chiropractic or acupuncture care is suitable, your first treatment session may begin following your examination and report.
Every treatment approach is tailored to your comfort, preferences, body type and individual condition.
If we determine another healthcare professional would better support your needs, we will recommend the most appropriate referral pathway.
Everything you need to know before your first appointment.
Comfortable, loose-fitting clothing is recommended. We may need access to your spine, hips or shoulders during your assessment.
Please bring any relevant scans, X-rays, specialist reports, and your private health insurance card if applicable.
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We accept most private health funds. HICAPS is available on-site so you can claim instantly
Medicare rebates may be available in some circumstances. Ask our team when booking your appointment.
No referral is needed. You can book directly online or contact us by phone.
Chiropractic adjustments may feel intense for a moment, but they should not be painful. We always work within your comfort level.
Only if it is suitable for your condition and you are comfortable with it. We will discuss all options during your first visit and never recommend treatment you are not comfortable with.
We provide an honest estimate during your Report of Findings appointment. Every care plan has a clear goal and timeline.
Yes. HICAPS is available, allowing you to claim eligible chiropractic and acupuncture rebates on the spot.
Yes, they are different approaches, although both use similar fine needles. Dry needling typically targets specific muscles and trigger points, while acupuncture follows traditional acupuncture principles using specific points. Your practitioner will recommend the most suitable approach for your condition.
